If, for any reason, you're having trouble obtaining or transferring a certain stone, you have the option of asking the Elder Council for help. Just remember, they will only grant you ONE stone and ONE transfer every 150 days. That means that you must wait to ask for another stone or transfer for FIVE months, so make sure that you cant get the stone the usual way, first! You CAN NOT cancel once you've made a choice.
Also remember that this service does not come cheap. The Elder Council will ask you for two expensive items, so be ready to spend some money! These items are usually in the millions price range, but you have unlimited time to get them.
As always, if you are transferring a stone, make sure you have the pet you want to transfer the stone to selected as the primary pet!